Questions we are usually asked:

General Questions

Our top and most frequently asked questions are below. If you have any other questions please feel free to reach out to us anytime as we would be happy to help.

What currency are your prices in?

The prices are in USA(USA dollars)

Why am I not getting your emails/payment instructions?

Sometimes our emails will go to your SPAM/JUNK folder. If they do, please put our email address on your “safe list”. If you don’t hear from us in 12 hours, email us

Where do you ship?

ONLY ships to USA. There are no exceptions.

Where do you ship from?

We ship only from USA. No customs involved.

How do you accept payment?

– INTERAC EMAIL TRANSFER How to send a e-transfer

Do you Accept Western Union or Moneygram?

Due the nature of our business we cannot accept Western Union/MoneyGram transfers in USA.

What type of mail do you use and how much do you charge for shipping?

FREE flat rate USA Post Xpress on ALL orders

Do you ship to PO boxes?

Yes

What if USA Post looses my package?

Normally if USA Post looses your package it’s 100% your loss. If USA post says “delivered” we consider it as delivered. Statistically speaking a lost package is an extremely rare occurrence. Out of a 1000 packages only 1 or 2 will be lost.

Is there a risk of seizure?

Impossible. All mail shipped within USA does not go through customs therefore domestic mail cannot be seized. Moreover by federal law domestic mail can only be opened by the receiver.

By mistake I gave you a wrong mailing address. What happens now?

If you provided us with a wrong or incomplete mailing address we will not be able to retrieve your package. Please double check your mailing address before ordering. We will not be responsible for your mistake. If the package is sent back to sender it’s lost because our return address is fake.

Can I pick up my order?

Absolutely not. We are a strictly online store. Don’t waste your time emailing us how close you are and how convenient it would be for you. We can’t accept any returns, because we don’t have malling address in USA. Please email us and we’ll try to help you.The answer will always be no.